Important Update: In compliance with HB 1240, we regret to inform our valued Washington State customers that we are no longer offering AR-style product for sale in the state. We appreciate your understanding and support as we continue to provide a wide range of other high-quality product. For more information on HB 1240 and its impact on our inventory, please visit the official webpage of HB 1240(https://app.leg.wa.gov/billsummary?BillNumber=1240&Year=2023) or feel free to contact our customer service team.

Return Policy

RETURNS: Returned item(s) must be in original packing and attached with your name, shipping address, contact number, brief description of problem, a copy of your receipt of purchase. Shipping charges for product returns are non-refundable. Otsupplier.com reserves the right to charge a 20% restocking fee on all returned items.

Note: Return shipping charges are the customer's responsibility. If the incorrect product was shipped by our error, a shipping label may be issued to return the items. Otsupplier.com recommends that you ship your return package using a carrier that offers shipment tracking and insure the package for full value of the shipment so you are protected if the shipment is lost or damaged in transit.